Build · A retail education business
New leads called back in under two minutes, by an agent that books the appointment.
Web-form leads were waiting hours for a human. An AI voice agent now calls within minutes, answers questions from the business's own knowledge base, books a slot, and writes a summary for the sales team.
90%+
of leads contacted within two minutes
The engagement2025
BeforeA retail education business
Slow follow-up was the leak.
The sales team was overwhelmed, answering the same questions with no consistent structure, and leads submitted on the website were going cold before anyone called.
What we didThe work, in order.
The work, in order.
- Build, about 3 hours: A new form row triggers the call. The voice agent asks, answers from a knowledge base trained on the client's site, and offers appointment slots.
- Same build: After the call, the transcript is summarised and written to a sheet with name, phone, course, summary and preferred time.
AfterWhat changed.
What changed.
- 90%+ of leads contacted within 2 minutes
- 80% reduction in sales-team manual effort
- Built in about 3 hours, on the client’s own knowledge base
Talk to us about your account.
Twenty minutes. Bring one account and one question.